1. Shipping confirmation
Wait for the email confirming that your order has been dispatched.
TRACK YOUR ORDER
See where your Omnipetcure order.
Once your parcel has shipped, use the tracking details from your shipping confirmation to follow its journey.
Already have your tracking link?
Open the tracking link from your shipping confirmation email for the most accurate carrier updates.
2. Open tracking
Use the carrier tracking link included in your shipping confirmation.
3. Follow the journey
The carrier provides the latest scan and delivery status for your parcel.
Tracking questions
Useful answers if your tracking is missing, delayed or unclear.
If tracking is available, your tracking number or tracking link will be included in the shipping confirmation email sent after your parcel has been dispatched.
Tracking can sometimes take a little time to update after the carrier first receives the parcel. Check again later before contacting support.
Check around the delivery address and with household members or neighbours first. If the parcel still cannot be located, contact us with your order number and tracking details.
No. Tracking becomes available only after the order has been handed over to the carrier and a tracking reference has been created.
CAN'T FIND YOUR TRACKING?
We can help you check your order.
Contact us with your order number and the email address used at checkout.